Your Patient’s Advocate is a concierge nurse-based patient advocacy business founded in 2018 that supports clients with navigating the healthcare system. Serving where needed, the patient’s care advocate can attend physician appointments, review medications and medical records, set up medication trays and assist with hospitalization and/or care relocation, as well as collaborate with a patient’s current care team to provide optimal care for their unique situation.
“After losing my mother to an unfortunate accident during a hospitalization and dealing with end-of-life challenges, I felt the need to advocate for others who find it difficult to navigate the healthcare system,” says Janie Dalrymple, founder and CEO, who brought to the enterprise her 18-plus years’ experience in nursing, including hospital-based bedside care, home health and the outpatient clinic setting. She has a strong neurology background and was an ALS Clinic Coordinator for Mayo Clinic for several years.
“The most valuable piece of advice I received was to grow the business based on our belief that everyone should be supported in their healthcare journey,” Dalrymple shares. “It has been the basis of the service we provide, and so many have benefited from the support we provide. My goal is to treat every client as if they were part of my family, and I strive to find team members who give the same high standard of care.”
In addition to a full staff of nurse-based advocates, Your Patient’s Advocate includes a respiratory therapist, social worker and physical therapy assistant to assist with providing complete guidance for nearly all healthcare needs. And Dalrymple recently hired a director of client services to help her meet one of the biggest challenges she’s faced in launching her company. Explains Dalrymple, “Her main role is to reach out to independent and assisted-living facilities to get the word out about how we can assist their residents.”
Download a pdf of the Greater Phoenix In Business article about Your Patient’s Advocate here.